AV System Service and Maintenance
With any integrated AV system, the reliability comes down to it’s weakest link. When one weak link in the system fails, whether it is a cable termination, or a key system component that has failed, the system will stop functioning properly, and their will be down time. Proud Audio Visual has over 25 years of experience with troubleshooting & resolving issues with commercial AV systems, getting them back up and running properly with the least amount of down time.
Proud Audio Visual Has The Solution For Common AV System Issues:
- Audio System Feedback Loops
- Popping, Hissing or 60 Hz Humming Sound In The Audio System
- Unintelligible Audio
- Low Sound Quality Or No Audio
- Wireless Microphones Cutting Out
- Distortion or Clipping In The Audio Signal
- System Powering On From Control System
- Low Video Quality Or No Video Signal
- Video Input Not Switching Properly
- HDMI Video Signal Intermittently Dropping Out
- Loss Of Control Of Equipment From The Touch Panel
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Board Rooms
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City Council Chambers
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Conference Rooms
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Auditoriums
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Training Rooms
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Gathering Halls
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Class Rooms
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Multi Purpose Room
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House Of Worship
SERVICE CALL REQUEST
1-800-875-9121
Onsite Troubleshooting & Repair:
- Perform System Testing & Diagnostics For Locating System Problems
- Methodically Identify The System Component(s) That Have Failed
- Determine The Most Cost Effective Path Forward, Repair or Replace The Failed System Component(s)
- Provide A Written Estimate For Repair Or Replace Costs For The Failed System Component(s)
- Re-Installation Of Repaired Or Replaced System Component(s)
- Perform A Test Of The System Proper Functionality
Audio System Maintenance:
- DSP Audio System Programming
- Tune The Audio System To The Room Acoustics With A Spectrum Analyzer
- Fine adjustment of microphone levels For Optimized Sound Quality
- Adjust Echo Cancellation
- Perform Any Required Firmware Upgrades
Control System Maintenance & Upgrades (Crestron/AMX):
- Touch Panel Page Design Modifications For More Intuitive Control
- Demonstrate Touch Panel Page Layout For Client Approval
- Write Source Control Code Modifications To Fix Any Existing System Bugs
- Perform Any Required Firmware Upgrades
Specialists In Audio-Visual System Design & Integration
Auditoriums – Conference Rooms – Boardrooms – Training Rooms – Classrooms – Council Chambers
Projectors – Microphones – Amplifiers – Monitors – Screens – Control Systems – Cameras – Equipment Racks – 4K Digital Media Matrix Switchers
Distributed Digital Audio Systems – LED Monitors – DSP Mixers – Speakers – Digital Signage
Design And Engineering – Installation – Consulting – CAD – Service
Serving The Knoxville Area
East Tennessee









